Returns & Exchanges
At Sea Level, we want you to feel confident in your coastal style, which is why we offer a 30-day return window for all unworn apparel with original tags attached. Whether the fit wasn't quite right or you've changed your mind, our goal is to make your exchange or refund process as seamless as a calm tide.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
- 3.Drop Off Locally
Hand your package to any authorized carrier location or schedule a pickup to begin the journey back to our warehouse.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
