Frequently Asked Questions
Everything you need to know about shopping with Sea Level.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and intimate apparel must have the protective liner intact.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend measuring yourself and comparing it to our chart, or contacting our support team for personalized fit advice.
Are your materials sustainably sourced?
Yes, Sea Level is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes to minimize our environmental footprint.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific destination.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.